Frequently Asked Questions
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Do I have to host someone when they contact me?
NO. You and only you choose to host another member. We at PMGC would like to see as many hosting enquiries as possible accepted, however, no one is ever forced to host anyone else. In the spirit of the PMGC concept it’s the welcoming host that makes this such a great service so we ask that all members do their best to try to accommodate guests. If you can not host someone, perhaps you could find another golfer at your club to host the person. If you cannot host someone for whatever reason you simply need to politely decline thier request.

If someone hosts me at their club do I have to host them at mine?
NO.

I told someone about PMGC and they signed up but I didn’t receive my referral bonus of $25.
In order to receive your bonus, the person that you refer must either use your username as thier promo code when signing up OR if they've visited the PlayMyGolfCourse.com site by using the Unique Referral Url that contains your id number. If they purchase a membership without using your unique url or your username then the affiliate crediting system can not recognize that you referred the person.

I was not happy with the host that I played with last week.
We’re sorry to hear you had a bad experience. Better luck next time. Unfortunately, PMGC is not responsible for misrepresentation within a members’ profile or for their actions. You are solely responsible for your interactions with other PlayMyGolfCourse.com Members. PlayMyGolfCourse.com reserves the right, but has no obligation, to monitor disputes between you and other Members. You may, however, send an email describing your displeasure to complaints@playmygolfcourse.com where it will be reviewed. PMGC would like every meeting between members to be a good experience but alas we’d like to end world hunger too.

I’ve been emailing another member requesting them to host me but they won’t respond. I’d REALLY like to play at their course.
We understand your frustration. It would be nice if the member you’re asking to host you would at least reply to say yes, no or maybe. They may be too busy, getting too many requests or “ignoring you”. We suggest to keep visiting to see if someone else has joined from that course or perhaps updating YOUR profile to ensure that other members will want to host you. If you’re profile says that you drink 20 beer each time you play and throw clubs and are way to serious, we wouldn’t want to host you either. :)

How do I pay at the person’s club who’s hosting me?
It should be listed in the person’s profile as to how much green fees will cost you. In most cases the member that’s hosting you will have to be at the cashier with you so that you get the proper guest fee discount if applicable. Some clubs are account only (no cash allowed). In that case you should enough cash on you to be able to pay your host as they would be putting it on their account. We at PMGC should be informed via our complaint department if you feel you “overpaid” for your green fees. We frown upon the practice of making money off of hosting someone.

How will I know the member that’s hosting me when I arrive at their course.
We suggest to get a good description of the person or exchange cell phone numbers in your communications with them before arriving. A great idea is to buy one of our PlayMyGolfCourse.com’s golf-shirts or caps and let the host member know you’ll be wearing it when you show up. Hopefully they’ll have one too so you can recognize them. You can purchase PlayMyGolfCourse.com merchandise by clicking here and visiting our Our Online Store.

I want to cancel my membership, too many people are requesting that I host them and I just don’t have the time.
We’re sorry to hear that you are not enjoying your PMGC membership services. Please feel free to modify, “suspend” or delete your profile. “Modify” - Explain in your profile that you are available at only certain times of the year to host and not to bother requesting you to host if at any other time. OR “Suspend” -you can choose to hide your profile and turn it on only at certain times. OR “Delete” – remove your profile from the PMGC database by notifying us that you no longer wish to have a PMGC membership.

If you have any other questions that you would like answered before or after you have signed up, please do not hesitate to contact our customer service department via email by clicking here or writing to info@playmygolfcourse.com.